Customer Service Assistant – Immediate Start, Salary up to £25,684, Benefits

Customer Service Role – Day-to-Day Summary

This role is all about helping customers find the right solutions on the phone. You’ll be responsible for building relationships and making a positive difference each day.

Tasks include understanding customer needs, resolving queries, and matching products and services to best fit requirements. Your communication and adaptability will be key assets.

Daily work involves clear communication, adaptability, and an ability to thrive in a results-driven environment. You’ll have the training and tools you need to succeed.

There is no option for remote working here. However, you’ll benefit from ongoing development and real-time support from experienced team members.

Each day brings opportunities to build strong customer connections, achieve targets, and celebrate success with colleagues.

Pros of the Role

The salary starts at £25,087, increasing to £25,684 after 8 months, with the potential for uncapped monthly commission on top. This means income can grow with good performance.

Additional benefits include private GP access, market-leading family leave, and generous discounts on phone and broadband products. There are also paid volunteering days and a supportive workplace culture.

Cons of the Role

There is no possibility to work from home, which could be a downside for those seeking flexible work arrangements in terms of location.

The position is fast-paced and heavily targets-driven, which could be stressful for individuals who prefer a less intensive customer-facing role.

Notre verdict

If you enjoy helping people and thrive in a dynamic environment, this customer service position offers solid pay, attractive benefits, and career development in a reputable company. While a lack of home office flexibility is a potential drawback, the advantages may outweigh this for many applicants seeking progression and rewards.