{"id":55895,"date":"2026-04-14T18:26:00","date_gmt":"2026-04-14T18:26:00","guid":{"rendered":"https:\/\/thefundmentor.com\/c2b56cde-b191-40e9-86e9-4a6adbbcf3be\/"},"modified":"2026-04-14T18:26:03","modified_gmt":"2026-04-14T18:26:03","slug":"c2b56cde-b191-40e9-86e9-4a6adbbcf3be","status":"publish","type":"post","link":"https:\/\/thefundmentor.com\/fr\/c2b56cde-b191-40e9-86e9-4a6adbbcf3be\/","title":{"rendered":"Customer Service Assistant at Leeds Building Society \u2013 Support, Progression &#038; Living Wage"},"content":{"rendered":"<\/p>\n<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recommand\u00e9 pour vous<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Customer Service Assistant<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Deliver top-notch service, assist customers, process accounts and daily admin. Enjoy a living wage, annual bonus, strong benefits and professional development support.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thefundmentor.com\/fr\/redirect\/?https:\/\/www.breakroom.cc\/en-gb\/jobs\/listing\/91414182-leeds-building-society-customer-service-assistant-york-york?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Apply to job<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Vous serez redirig\u00e9 vers un autre site web<\/small>\n<\/div>\n<h2>Day-to-Day Responsibilities<\/h2>\n<p>Customer Service Assistants at Leeds Building Society play a crucial role, acting as the welcoming face for incoming customers. The role involves opening new savings accounts and assisting with a wide range of financial products and services.<\/p>\n<p>You\u2019ll manage daily administrative tasks such as booking appointments, scanning documents, and handling correspondence. Accuracy in updating customer records and managing account information is essential.<\/p>\n<p>Expect to spend time communicating with customers by phone, supporting them with available products, and ensuring their needs are met professionally and promptly.<\/p>\n<p>Comfort using Microsoft 365, learning new digital tools, and adapting to new systems will help you stay effective in your work.<\/p>\n<p>Maintaining resilience and a positive attitude is key, especially as you handle various customer queries, including challenging situations.<\/p>\n<h2>Principaux avantages<\/h2>\n<p>The organisation rewards you with an annual bonus of up to 12% as well as a living wage, which is highly competitive within the market.<\/p>\n<p>Pension contributions are matched up to 10%, and you\u2019ll have access to additional benefits such as increased holiday schemes, colleague mortgage options and more.<\/p>\n<p>The society fosters a supportive workplace, evident from most employees reporting respectful management and regular opportunities for skill development.<\/p>\n<p>Regular feedback shows high levels of job satisfaction and the ability to enjoy proper breaks, along with robust sick pay provisions.<\/p>\n<p>Comprehensive training is provided when you start, ensuring you are well-prepared for your responsibilities from day one.<\/p>\n<h2>Inconv\u00e9nients potentiels<\/h2>\n<p>One commonly noted downside is the lack of paid breaks, so you\u2019ll need to account for unpaid downtime during shifts.<\/p>\n<p>Some employees find it challenging to book holidays, which may require flexibility and advance planning of personal time.<\/p>\n<h2>Verdict<\/h2>\n<p>The Customer Service Assistant position at Leeds Building Society stands out for its solid pay, comprehensive benefits and clear pathways for professional growth.<\/p>\n<p>If you value a role where you\u2019re supported to deliver great service and can make a tangible difference for customers, this could be a superb fit.<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recommand\u00e9 pour vous<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Customer Service Assistant<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Deliver top-notch service, assist customers, process accounts and daily admin. Enjoy a living wage, annual bonus, strong benefits and professional development support.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thefundmentor.com\/fr\/redirect\/?https:\/\/www.breakroom.cc\/en-gb\/jobs\/listing\/91414182-leeds-building-society-customer-service-assistant-york-york?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Apply to job<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Vous serez redirig\u00e9 vers un autre site web<\/small>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Discover why the Customer Service Assistant job at Leeds Building Society could be your next great move: competitive wage, top benefits, supportive workplace and clear opportunities for training and growth.<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Assistant at Leeds Building Society \u2013 Support, Progression &amp; 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