{"id":33312,"date":"2026-03-03T04:43:00","date_gmt":"2026-03-03T04:43:00","guid":{"rendered":"https:\/\/thefundmentor.com\/e485122b-e818-42b8-8842-93698e257656\/"},"modified":"2026-03-03T04:43:18","modified_gmt":"2026-03-03T04:43:18","slug":"e485122b-e818-42b8-8842-93698e257656","status":"publish","type":"post","link":"https:\/\/thefundmentor.com\/fr\/e485122b-e818-42b8-8842-93698e257656\/","title":{"rendered":"Helpdesk Consultant (Part-Time): Great Training, Flexible Shifts &#038; Career Growth"},"content":{"rendered":"<\/p>\n<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recommand\u00e9 pour vous<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Helpdesk Consultant (Part-Time)<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Support clients by resolving their queries in a friendly, professional manner. Enjoy excellent training, flexible shifts, and clear pathways for career growth in a top organisation.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thefundmentor.com\/fr\/redirect\/?https:\/\/www.learn4good.com\/jobs\/bristol\/uk\/customer_service\/4742019889\/e\/?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Apply to job<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Vous serez redirig\u00e9 vers un autre site web<\/small>\n<\/div>\n<h2>Job Offer Overview<\/h2>\n<p>This part-time Helpdesk Consultant position offers a strong starting salary pro-rated from \u00a324,610 per year. You&#8217;ll be joining a large, reputable organisation in a customer-facing, non-sales role.<\/p>\n<p>The job suits those looking for flexible hours, with shifts available between 16 and 20 hours per week. A supportive team environment and a comprehensive training programme are standout features.<\/p>\n<p>This opportunity can offer genuine long-term career progression, evidenced by internal promotions. You\u2019ll work mainly within client support rather than cold calling or selling.<\/p>\n<p>All successful candidates enter a four-week structured training and induction, so you\u2019ll be well prepared before taking any live calls.<\/p>\n<p>The workplace provides a supportive and inclusive atmosphere, ideal for anyone seeking a new path in client support and service.<\/p>\n<h2>Day-to-day Responsibilities<\/h2>\n<p>Your main duties will involve answering inbound calls, emails, and virtual chats to assist clients with queries about the company\u2019s products and services.<\/p>\n<p>The role focuses on resolving issues with empathy and professionalism, ensuring clients feel heard and valued at every contact point.<\/p>\n<p>You\u2019ll occasionally interact with other departments to ensure queries are resolved quickly and accurately, contributing to the organisation\u2019s strong client-focused culture.<\/p>\n<p>Accurately logging calls, following up on outstanding issues, and participating in team risk and control activities are all part of your daily routine.<\/p>\n<p>You&#8217;ll develop expertise in client support that sets a foundation for future career moves within the business.<\/p>\n<h2>Principaux avantages<\/h2>\n<p>Notably, the company provides a structured induction programme\u2014a four-week, hands-on training course including coaching on communication, systems, and products.<\/p>\n<p>This allows even candidates without specialist finance experience to gain the necessary skills and confidence quickly.<\/p>\n<p>The flexible part-time schedule is perfect for those balancing other commitments or seeking additional work-life balance.<\/p>\n<p>Promotion and internal progression are common, so this role can serve as a launchpad for broader opportunities within the company.<\/p>\n<h2>Possible Drawbacks<\/h2>\n<p>You will be expected to work some Saturdays, and while these hours are limited, you should plan for occasional weekend commitments.<\/p>\n<p>The shifts often focus on busy lunchtime hours, which might not suit everyone&#8217;s preference or other obligations.<\/p>\n<p>As a helpdesk role, some days may be repetitive with a high volume of similar enquiries, which could feel monotonous to some.<\/p>\n<p>Fast-paced service expectations mean you\u2019ll need to handle pressure and juggle multiple tasks at times.<\/p>\n<h2>Notre verdict<\/h2>\n<p>This Helpdesk Consultant job is an excellent choice for those seeking career entry or progress within customer service. If you value team-oriented, client-focused work, this role stands out.<\/p>\n<p>The salary is competitive for part-time, and the personal development opportunities are real. For applicants seeking flexibility, training, and prospects within a dynamic company, it\u2019s a top recommendation.<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recommand\u00e9 pour vous<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Helpdesk Consultant (Part-Time)<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Support clients by resolving their queries in a friendly, professional manner. Enjoy excellent training, flexible shifts, and clear pathways for career growth in a top organisation.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thefundmentor.com\/fr\/redirect\/?https:\/\/www.learn4good.com\/jobs\/bristol\/uk\/customer_service\/4742019889\/e\/?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Apply to job<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Vous serez redirig\u00e9 vers un autre site web<\/small>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Seeking a part-time Helpdesk Consultant role? Enjoy flexible hours excellent training and a friendly team atmosphere. Competitive salary and career growth opportunities are offered in this supportive role.<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Helpdesk Consultant (Part-Time): Great Training, Flexible Shifts &amp; Career Growth - The Fund Mentor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thefundmentor.com\/fr\/e485122b-e818-42b8-8842-93698e257656\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpdesk Consultant (Part-Time): Great Training, Flexible Shifts &amp; Career Growth - The Fund Mentor\" \/>\n<meta property=\"og:description\" content=\"Seeking a part-time Helpdesk Consultant role? 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