{"id":17328,"date":"2026-02-01T22:19:00","date_gmt":"2026-02-01T22:19:00","guid":{"rendered":"https:\/\/thefundmentor.com\/4918f6eb-0d35-4ddc-b32a-73fac7098ed3\/"},"modified":"2026-02-01T22:19:44","modified_gmt":"2026-02-01T22:19:44","slug":"4918f6eb-0d35-4ddc-b32a-73fac7098ed3","status":"publish","type":"post","link":"https:\/\/thefundmentor.com\/es\/4918f6eb-0d35-4ddc-b32a-73fac7098ed3\/","title":{"rendered":"Senior Customer Experience Specialist: Sal\u00e1rio Competitivo e Trabalho H\u00edbrido"},"content":{"rendered":"<\/p>\n<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recomendado para si<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Senior Customer Experience Specialist<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Fun\u00e7\u00e3o s\u00e9nior com sal\u00e1rio competitivo entre 1.200\u20ac e 1.350\u20ac\/m\u00eas, hor\u00e1rio fixo e regime h\u00edbrido. Requer experi\u00eancia, ingl\u00eas avan\u00e7ado e forte orienta\u00e7\u00e3o ao cliente.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thefundmentor.com\/es\/redirect\/?https:\/\/pt.whatjobs.com\/customer-satisfaction-jobs?id=15633362&#038;utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Candidatar-se a oferta<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1 redirigido a otro sitio<\/small>\n<\/div>\n<p>A posi\u00e7\u00e3o Senior Customer Experience Specialist oferece um sal\u00e1rio competitivo, entre 1.200\u20ac e 1.350\u20ac mensais, complementado por subs\u00eddio de refei\u00e7\u00e3o e revis\u00e3o salarial anual baseada no desempenho. O hor\u00e1rio fixo de segunda a sexta-feira, das 9h \u00e0s 18h, totalizando 40 horas semanais, proporciona estabilidade e equil\u00edbrio entre vida profissional e pessoal. O trabalho \u00e9 h\u00edbrido, com possibilidade de trabalho remoto.<\/p>\n<h2>Responsabilidades e Tarefas Di\u00e1rias<\/h2>\n<p>O profissional ser\u00e1 o ponto de contacto principal para clientes, prestando apoio atrav\u00e9s de telefone, email e chat. Ser\u00e1 respons\u00e1vel por resolver quest\u00f5es complexas e gerir reclama\u00e7\u00f5es, garantindo sempre a satisfa\u00e7\u00e3o do cliente. Processar\u00e1 pedidos de reembolso seguindo as pol\u00edticas da empresa, mantendo registos detalhados de todas as intera\u00e7\u00f5es. Tamb\u00e9m fornecer\u00e1 feedback interno para melhoria cont\u00ednua dos servi\u00e7os. Ser\u00e1 fundamental ter conhecimento dos produtos para orientar e upsell de forma personalizada.<\/p>\n<h2>Vantagens e Benef\u00edcios<\/h2>\n<p>O cargo oferece revis\u00e3o salarial anual, subs\u00eddio de refei\u00e7\u00e3o isento de impostos, 22 dias de f\u00e9rias e computador para teletrabalho. H\u00e1 flexibilidade e oportunidade de crescimento profissional na empresa. O contrato inicial \u00e9 de um ano, com possibilidade de integra\u00e7\u00e3o permanente. O ambiente de trabalho \u00e9 inclusivo e focado na diversidade e bem-estar dos colaboradores.<\/p>\n<h2>Desventajas a considerar<\/h2>\n<p>Entre os principais contras est\u00e3o o elevado n\u00edvel de exig\u00eancia na flu\u00eancia em ingl\u00eas e experi\u00eancia pr\u00e9via significativa na \u00e1rea. O trabalho pode ser bastante desafiante, j\u00e1 que envolve lidar com situa\u00e7\u00f5es complexas e reclama\u00e7\u00f5es de clientes. O contrato inicial \u00e9 tempor\u00e1rio, o que pode n\u00e3o agradar a quem procura estabilidade imediata a longo prazo.<\/p>\n<h2>Veredicto final<\/h2>\n<p>Esta fun\u00e7\u00e3o destaca-se pelo sal\u00e1rio competitivo e pelo regime h\u00edbrido, sendo ideal para quem procura um desafio numa equipa unida. A empresa valoriza o desenvolvimento humano e profissional. Recomenda-se a candidatura a profissionais experientes, com forte sentido de empatia e capacidade de resolu\u00e7\u00e3o de problemas no atendimento ao cliente.<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recomendado para si<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Senior Customer Experience Specialist<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Fun\u00e7\u00e3o s\u00e9nior com sal\u00e1rio competitivo entre 1.200\u20ac e 1.350\u20ac\/m\u00eas, hor\u00e1rio fixo e regime h\u00edbrido. Requer experi\u00eancia, ingl\u00eas avan\u00e7ado e forte orienta\u00e7\u00e3o ao cliente.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thefundmentor.com\/es\/redirect\/?https:\/\/pt.whatjobs.com\/customer-satisfaction-jobs?id=15633362&#038;utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Candidatar-se a oferta<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1 redirigido a otro sitio<\/small>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>An\u00e1lise independente do emprego Senior Customer Experience Specialist. Sal\u00e1rio at\u00e9 1.350\u20ac e trabalho h\u00edbrido. Descubra as principais vantagens, desvantagens e a nossa opini\u00e3o honesta sobre esta oferta.<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Senior Customer Experience Specialist: Sal\u00e1rio Competitivo e Trabalho H\u00edbrido - The Fund Mentor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thefundmentor.com\/es\/4918f6eb-0d35-4ddc-b32a-73fac7098ed3\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Senior Customer Experience Specialist: Sal\u00e1rio Competitivo e Trabalho H\u00edbrido - The Fund Mentor\" \/>\n<meta property=\"og:description\" content=\"An\u00e1lise independente do emprego Senior Customer Experience Specialist. 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